How to Troubleshoot Your Internet Problems

No internet connection is frustrating. It can be especially troubling when you are working from home. Maintaining a strong internet connection is a must. Your modem should be able to detect any problem when it occurs. If the problem persists, you should do some simple troubleshooting. 

Before anything else, you should at least restart your modem. An easy restart should do the trick. When nothing is addressed, here are ways you can troubleshoot your modem. It is possible to contact your internet service provider if you cannot solve the problem yourself.

Problems with your Internet signal and Wi-Fi

  1. Check your Wi-Fi settings

On Windows, the Wi-Fi is found in the bottom-right corner of the tab. Check if you are connected to the proper SSID with the right password. If you are connected to the correct network, let Windows help. Select Troubleshoot problems to run the Windows Network Diagnostic routine.

  1. Look at your modem’s lights

Your modem wifi emits lights as the signal for connection. The light status can be a good way to determine the problem. On the modem, the lights are arranged with their own label or icon on the device. The connection is good when the light is consistently on for the internet. There is a connection problem if it blinks, changes color, or shows no light.

  1. Verify an internet outage

Internet outages can also be a factor. To verify, contact your internet service provider. When an outage occurs, the time to wait for it to come back varies. Once it comes back, check again for any possible connection issues. 

Internet access without Wi-Fi

  1. Restart your modem

Restarting your modem or device should be the first thing you should do. It will be the first thing they will instruct when contacting tech support when contacting tech support. Frequently, it works.

When turned off, wait for 20 to 30 seconds and then turn it back on. There will be a short reboot before it reconnects. Of course, you could also restart your own device too. 

  1. Check cables and wires

While there are wireless modems, other modems still rely on cable for connectivity. The wires can degrade due to wear and tear. To address this issue, you can swap them out to address this issue if you have any. If not, make sure that the connection is secure. Check for possible damages as well. Cables are especially vulnerable as the copper wires are thin.

  1. See the connected devices

There could be a device that bottlenecks the internet connection. Each modem has a limit on the number of devices that can connect.

Log in to your router’s interface and find the “DHCP clients” list or “connected devices” list. Here, you can see who is connected to the internet. Ask anyone at home to know what they are doing. If you want, you can change the Wi-Fi password. 


Internet problems can occur. But you can solve them through simple steps. Contacting tech support can come when the problem still persists. Once it is resolved, you can make the same approach when it happens again. It is your internet connection, after all. 

Author’s Bio:

Rosette has a knack for anything DIY, but not only that, but she also knows a lot about manly chores and tech stuff as she spent her younger years immersed in books about tools and technology. She makes it a point to write about the things she’s most passionate about during her free days.